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The Secret to Hiring Graduate Recruiters

27 August 2015


The path that a new recruitment consultant takes is generally littered with obstacles. Following a company induction programme (which can range from 2 days in length to 3 weeks) most new recruiters are expected to hit the desk running, generate new business and meet sales targets from day one.

Having learnt the basics – cold calling, generating vacancies, sourcing candidates, screening CVs and so on – new consultants are instantly expected to perform. Under this intense pressure, some survive.    A lot do not – and many new recruiters struggle to make it past their probation period.

However New Chapter Consulting (an award winning FMCG, Retail and Medical Recruitment Agency) has developed a graduate induction programme that it believes will change the course of success for graduate recruiters for good.

“Attracting great people to our business is critically important. Successful, experienced recruiters are generally reluctant to move if they’re doing well, so bringing in talented graduates that can develop within our business is key to our continued growth and success” says Adrian Dalby, Managing Director of New Chapter.

“However the high expectations and pressure that many recruiters place on their new hires can often result in the loss of people with great future potential” says Dalby.

Launching the role of “Associate Consultant” in 2014, graduates joining New Chapter are now introduced to the role of a Recruiter in a way that breaks tradition, resulting in a 750% increase in fees from new recruiters in their first year.

Liam D’Arcy, New Chapter’s Training and Development Manager explains: “The role of an Associate Consultant (AC) at New Chapter has transformed the success of our on-boarding process. The objective of the AC role is to be promoted to a consultant within six months of joining the business. ACs at New Chapter do not have sales targets – instead they are given achievable incentives based on learning and understanding, are mentored closely and given an induction to recruitment that gives them a deep understanding of exactly what successful recruitment looks like”.

Liam goes on to say “The Associate Consultant role at New Chapter differs vastly to the entry level positions that the majority of recruitment agencies offer. New recruits shadow our most successful performers and in turn obtain first hand experience of great client and candidate relationships. They learn what “good” looks like and observe the behaviours of our most successful people. While many of our competitors offer “at desk” training, our structured programme differs in that realistic expectations are placed on the new recruit and all aspects of recruitment are experienced in a structured, pressure-free environment”.

Once Associate Consultants complete their induction period, they are promoted to Recruitment Consultants.

“New Consultants who have been through the AC induction model are far better equipped to deliver a high quality experience to clients and candidates and are offered a monthly “salary booster” incentive on top of a highly competitive commission scheme to reward their hard work” says Dalby.

Recently awarded one of the UK’s best small businesses to work for in the UK (The Best Places to Work Institute), New Chapter is one of only a handful of recruitment agencies to be recognised for its commitment to people and their future career success.

“Our people are our most important asset. Investing in them, supporting them and encouraging them to fulfil their career ambitions ultimately results in our ability to deliver an exceptional service to the clients and candidates we work with” concludes Dalby.

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