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HOW TO HIRE PALS – Passionate, Articulate, Likeable and Smart People (Part 1)

02 February 2016

There’s no doubt that successful businesses rely on great people. On almost every corporate website you’ll find a statement that refers to the importance of people as critical to business success. While what constitutes a “great employee” may differ from one company to the next, the new “buzzword” in the world of human resource management that resonates with me is the idea that we should all be looking to identify and recruit PALS – people who are passionate, articulate, likeable and smart.


Great people are passionate. They love what they do and see work as an enriching, fulfilling part of their lives – not as a means to an end. They’re passionate about all aspects of their lives and strive for excellence in everything they do. Passionate people strive for self-improvement – they seek to educate themselves wherever possible and they enjoy networking with likeminded individuals. 

Articulate people think about what they say before they say it. When they speak they get to the point, avoid waffle and are rarely misunderstood. Articulate people are confident public speakers and feel at home communicating in multiple social and business settings. They make great coaches and leaders because they are able to build universal understanding of their vision and plans.

Likeable people are consistent – they react in a measured way no matter what their state of mind or personal circumstances. Likeable people are respected because they never “fly off the handle”; instead they react in a consistent manner that engenders loyalty and trust from others. Likeable people care about others – they get to know people and never forget a face or a name. 

Smart people constantly strive to simplify complex problems or situations. They respect and admire intelligence and they continually seek to enhance their knowledge. Smart people set themselves goals and methodically plan their tasks although they remain flexible and adaptable when necessary.

To find people with all these qualities presents quite a challenge; I suspect that only a very small proportion of the potential talent pool would stand up to such rigorous standards. But they are out there – and if you’re lucky enough to find one of them, my advice to you is to snap them up straight away – before your competition does.

Keep a look out for Part 2, where we’ll be discussing how to proactively source and attract PALS to your business. 

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