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Senior Client Services Manager - Insight Research

Job Reference:
Date Posted:
04 September 2019
Central London
£40-50,000 + package
Food, Drink, Non Food Consumer Goods, Retail
Job Function:
Sales, Marketing
Job Type:
Start Date
04 September 2019
Closing Date:
26 September 2019

Job Description



Who are they:

We are working with an innovative and forward-thinking retail research agency who deliver shopper research insights and actions to help their clients grow. They have built an impressive portfolio of clients in the retail and FMCG supplier space, including leading blue-chip brands. Culturally, the business is people focused and so always ensure to find people that will fit into their friendly team culture.


Who they are looking for:

They are now in search for a Senior Client Services Manager to join their highly talented team. You will develop sales and manage relationships with a portfolio of clients working with some of the UK’s greatest brands in Hospitality and Retail.


Key responsibilities…

  • Identify opportunities for growing clients spend across products and bespoke services
  • Lead sales negotiation of client contract renewals and as will have new business targets
  • Ensure study tours and forums meet client needs
  • Take accountability for sales and revenue pipeline, adjusting as necessary to create sustainable growth
  • Support and lead with company conferences & events, drive client attendance and ensure study tours & forums meet client needs.


Ideal candidate…

  • Previous track record of success in a client services manager role working with consumer brands
  • Knowledge and interest in working in the food service and hospitality sector
  • Working knowledge of insight and data analysis, as well as an understanding of market research
  • Adept at gleaning information from prospects and converting to detailed proposals
  • Ingrained sense of timeless, knowing instinctively how long a request will take and cost


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