The Recruiter of choice for executive jobs within the FMCG, Retail and Medical Sectors
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The New Chapter Promise

At New Chapter Consulting we believe that a set of values are meaningless unless they underpin how we operate each time we deal with each other and with external parties. As such we have created “The New Chapter Promise” – a set of service standards, for each of our key stakeholder groups – employees, candidates and clients.

WE PROMISE OUR CLIENTS…

  • To act according to our company values; we recognise that we have a responsibility to act ethically and responsibly at all times.
  • To work with you, not against you; we don’t directly approach our partners’ employees*.
  • To get it right; our confidence in our work is supported by an industry leading 6 month guarantee**.
  • To be in this for the long term; we’re not simply interested in fee generation, we recognise that we have a responsibility to secure you individuals that will deliver long-term success for your business and help you fulfil your corporate ambitions.
  • To truly listen; we understand that we can’t advise you before we understand you, your business culture and its objectives.
  • To be straight talking; we’ll talk to you openly and honestly in your language and not in the jargon of our world, we’ll challenge your thinking in a constructive way and provide you with honest feedback.
  • To make it easy for you – We put in the hours and hard work so that you can focus on your job.
  • To represent your brand as if it was our own; we recognise that when we approach the market any dealings we have on your behalf reflects your brand; we treat this responsibility with the upmost respect.

*Partner is defined as a client that we have a signed formal agreement in place and have been active with in the last 12 months
** Subject to terms and conditions

WE PROMISE OUR CANDIDATES…

  • To act according to our company values; we recognise that we have a responsibility to act ethically and responsibly at all times.
  • To respect your confidentiality; we will never reveal your identity to a client without your agreement.
  • To keep you updated; as soon as we know, you’ll know.
  • To listen; we understand that we can’t advise you before we understand you and what future ambitions you have.
  • To offer advice based on what’s right for you in the long run, not for a short term win for us.
  • To support you; we will offer advice, preparation and expert knowledge at each stage of the recruitment process.
  • To be straight talking; we’ll talk to you openly and honestly in your language and not in the jargon of our world, we’ll challenge your thinking in a constructive way and provide you with honest feedback.

WE PROMISE OUR EMPLOYEES…

  • To act according to our company values at all times.
  • To provide you with the tools and training to fulfil your potential.
  • To reward your success.
  • To support your learning objectives.
  • To listen to you and involve you in the future direction of our business.
  • To create an environment for you to thrive in.
  • To be open about our strategy, performance and your performance.
  • To understand and support your personal ambitions as well as your career ambitions.
  • To never stand still.